COVID-19 Confidential Reporting

coronavirus impact on UK roofing industry

Working Safely During COVID-19 

We take the health of our members, their workforce and the General Public very seriously and throughout the COVID-19 pandemic we have supported our members with dedicated guidance and support. This include NFRC Covid-safe signage to provide confidence to clients and the General Public that our members are working safely.

Reporting Unsafe Site Practice

All sites should be complying with public health and government guidance, however, we understand that there may be situations where this is not the case. If a contractor is in any doubt about the safety measures being implemented on a site, don't work and provide clear evidence (including photographs/video if appropriate) to any client who is stating otherwise.

The NFRC will support any of our members in this dilemma, and members can report incidences in confidence ​using the form below:


Your Details

Any information you provide to us will be held in strict confidence and your details will never be passed to the client you are reporting about.
I confirm that NFRC may store my details above in order to provide me with feedback on the issue I have reported.

Site Details

Please provide as much detail as you can about the construction site as you can, including the address/location, a description of the type of site (eg new houses, offices, industrial warehouse, etc). Please also confirm your contracted involvement on the site.
Type of site

Details of size of site (eg number of houses), type of work being undertaken, number of contractors on site, etc.


Please state the name of the client you believe is not acting in accordance with the guidelines and provide a summary of why you believe this to be the case. If possible, please upload and photos or video clips as evidence to support your concerns.

If you know the website of the client, please provide it here.
Please provide in as much detail as possible about what you have observed and the concerns you have about where they may not be following correct guidance; or where you are being asked to work in a manner you deem to be unsafe.
Upload photo or video evidence

covid-19 the facts home page 

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Please contact our dedicated helpline 0330 123 4714* or email if you have any question not covered by these FAQs (for personal health issues please refer to the NHS). We are regularly monitoring updates from the NHS, Government and our industry partners to ensure we keep our information current and relevant.

The hotline is available to NFRC members only. An 0330 number is the cost of a local call, wherever you are calling from within the UK. In most cases it is also within your 'inclusive minutes' for your mobile phone contract; so most callers will not be charged for calling the helpline from a mobile phone.