Information on this page last updated: Thursday 29 September at 18:46
Please contact our dedicated helpline 0330 123 4714* or email coronavirus@nfrc.co.uk if you have any question not covered by these FAQs (for personal health issues please refer to the NHS). We are regularly monitoring updates from the NHS, Government and our industry partners to ensure we keep our information current and relevant.
The hotline is available to NFRC members only. An 0330 number is the cost of a local call, wherever you are calling from within the UK. In most cases it is also within your 'inclusive minutes' for your mobile phone contract; so most callers will not be charged for calling the helpline from a mobile phone.