Team Information

(Scroll down to find out more about each of the NFRC team) 

​​Technical ​​& Training Services


Gary Walpole - Technical Officer

Technical and Health & Safety Officer: Responsible for technical matters relating to waterproofing, sheeting and cladding and health and safety.

Simon Dixon

Simon Dixon - Training Manager

Responsible for the delivery of comprehensive training information and advice to our members and all other stakeholders and to represent NFRC as Training Ambassador, maintaining close communication within all areas of the training division and the wider industry.

Lauren Omand (7)

Lauren Omand - Technical ​Services Administrator

Provides support to the technical team in relation to technical queries, co-ordinating meetings, and related administrative duties.

Membership & Commercial Services


Mike Wharton - Head of Membership & Commercial Services

Management responsibility for Competent Roofer, installer and supplier membership, commercial services including inspection services, and the Roofing Suppliers Group.​

Laura Brewer

Laura Brewer - Membership Team Manager

New supplier members, prospects and potential supplier member referrals, supplier administration, responsible for the Institute of Roofing contract and iAuditor administration. Committee secretary for Regional Managers and the Roofing Suppliers Group. 


​Constance Skerratt - Membership Administrator

Main administrator for Institute of Roofing and membership desk.  Administration support for the Head of Membership and Commercial Services. Database ​amendments.​

​​Marketing & Communications

Amanda Brackey

Amanda Brackey - Head of Marketing and Communications

Management responsibility for the NFRC marketing strategy.  Management of all communication channels including website, e-newsletters and any other mass interaction with members or stakeholders.  Management of the Federation’s press and PR activity.  Management responsibility for the UK Roofing Awards.

Laura Mason (11)

​​Laura Mason - PR & Marketing Coordinator

Working closely with the department head to implement updates to the associations communication channels including the social media channels and the associations websites. Providing admin support for all events. 


Tanya Cooper

Tanya Cooper - Head of Operations / Company Secretary / EA to Chief Executive

Management of internal office systems, policies and procedures; maintenance of office services; management of outsourcing agreements and service level agreements with other trade associations; management of Human Resources; support to finance department to maintain daily accountancy processes; Company Secretary including management of legal requirements, insurance and company data; assistant to the Chief Executive.


​Mandy Stringer - Accounts Manager

​Daily management of the Company’s accounting function; management of account balances for NFRC, CompetentRoofer, RIA and other related businesses; maintenance of sales and purchase ledgers and journals, membership subscription invoicing payments and expenses, credit control and debt management.

Norma Claydon (10)

​Norma Claydon -  Receptionist

Management of main reception, meeting room bookings, staff travel and hotel reservations, mail and courier services.