The NFRC is a ‘non-profit’ trade association that represents the UK's roofing industry. To be able to improve the service we provide, we hold information about our members. This information is used to deliver our membership offering and keep our members up to date with news in our industry.
By registering on the Site or providing us with your personal information, you are consenting to the collection, storage and processing of your personal information by us in the manner set out in this Policy.
Information we collect
When you use our services we may need to collect your personal information, including full name, email and postal address, telephone number, professional title and in some cases credit card number. This information is collected to help us with your membership registration, event bookings or access to publications (see How is your information used?).
We will not collect personal information beyond what is necessary, but we are legally required to hold some types of information in order to fulfil our business obligations.
In general, we gather information about all of our users collectively, such as what areas you visit most frequently and what services you access the most. To protect your privacy, we use this information anonymously and aggregated with other users’ information. The information collected helps us determine what features and services are of most benefit to you in order to create the best possible service for you.
The following are some of the ways we may collect your personal data:
- Registration on the NFRC Site
- Registration for NFRC annual events
- Purchasing of a membership application
- Direct contact with the NFRC (phone, email, post)
- Application for a job
- Giving us your business card
- Being shared by your colleagues and/or superiors.
How is your information used?
We may use your information to:
- Carry out our obligation based on the NFRC membership benefits including committees and expert groups, as well as to send you material and communications beneficial to you as a member.
- Assess how engaged our member organisations are
- Promote our events
- Process a job application
- Provide you with access to the Site
- Send you information relevant to direct marketing, surveys, events and feedback.
If you request to attend an NFRC committee, your contact details may be seen by members of the same or other committees.
We maintain a list of member companies showing publicly available information of members’ contact details. That information is maintained to enable our members to be contacted.
Photography may be taken at NFRC events and we will inform you in advance if and when these photographs will be published on our Site. If you do not wish your photograph to be taken, we suggest you inform a member of the NFRC staff prior to/at the event.
- Members: personal data is being stored for the duration of the membership with the NFRC. Once the membership is terminated, all personal data will be deleted from our database and only corporate information will be kept for business records. The NFRC will not delete a registered website user account; only individuals can request an account deletion.
To request a website account deletion, opt-out of receiving information from us and/or from our database contact us at any time at:
National Federation of Roofing Contractors
31 Worship Street
T: + 020 7638 7663
Third Party Service Providers:
The data NFRC hold about you may be sometimes shared with third parties. Any sharing is closely monitored and is limited to only what is necessary to deliver our service to you. Some of our trusted third party service providers can be found below:
CRM & Database
Online reporting tool
Bacs Payment Schemes Limited
IP Addresses and Log Files
The NFRC may collect IP addresses of visitors to the Site to help diagnose problems with our servers and for system administration. We shall only use these addresses for technical and tracking purposes unless otherwise required by the law. We capture industry standard information contained in the server log file, such as browser type, pages visited, entry and exit points and visit duration solely for the purposes of analysis. Information contained in log files is intended for internal use only and will only be disclosed to our third party service provider.
Cookies are small text files that can be used by web sites to make a user's experience more efficient. The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others we need your permission to do so. The Site does use some non-essential cookies.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for ‘nfrc.co.uk' to find our cookies and the Google Analytics cookie if you wish to delete them. More information about cookies, including how to block them or delete them, can be found at AboutCookies.org
. Some third party cookies are set by services that appear on our pages. They are set by the operators of that service and are not in our control. They are set by Twitter, and inShare (LinkedIn) and relate to the ability of users to share content on the Site, as indicated by these icons: If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for ‘nfrc.co.uk’ to find our cookie and the Google Analytics cookie if you wish to delete them. More information about cookies, including how to block them or delete them, can be found at AboutCookies.org
Please submit any feedback to firstname.lastname@example.org
. Feedback is used primarily for internal purposes to aid us in improving the Site. Any feedback submitted becomes our property and we may use feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the Site. We will seek your written or email approval before using your personal success story for marketing purposes.
Updating your details and preferences
We want to make sure that your personal information is accurate and up to date. If you would like us to correct or update your information, you must inform us as soon as practicable by contacting us at email@example.com
or call us at +44 (0)207 638 7663.
Access to your data
NFRC - Helpdesk
Thank you for using the Site. We hope you find it useful and informative. We look forward to reading your comments and developing the Site for your future use.
Terms and Conditions