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News
15 Jan 2026

Digital Wellbeing-Looking after your business on social media

Hackers, scammers, and fraudsters often target people and businesses online. NFRC recommends following these tips to protect your digital privacy.

Identifying risks online isn’t always easy, particularly on social media. If your page allows direct messaging, it’s likely you’ve received some kind of pitch from a user offering services like reviews, logos, or websites. Even at NFRC, we receive hundreds of these messages on our social media throughout the year, but we never open or engage. 

Scammers typically promise results for a small financial exchange but instead trap you into handing over large sums of money and threatening your digital identity. 

Though NFRC cannot directly provide advice and support as we’re not the experts in this field, we can signpost you and guide you in the right direction to arm yourself with the knowledge and skills to protect yourself. 

Know the basics 

These steps are the most recommended for keeping your data safe online. NFRC also advises businesses that employ multiple people to provide education and training on cyber security to ensure the entire business and its team is protected. 

  • Use strong passwords or biometrics–under no circumstances should you ever share your password with another individual. 
  • Use multi-factor authentication (MFA)–where possible, enable MFA so a code is required each time you login. It sounds annoying, but it’s a very effective tool for protecting your account. 
  • Keep software up to date–hackers usually spot vulnerabilities in your system and find ways to enter, so whenever you’re asked to complete an update make sure it’s genuine and do so without delay. 
  • Regularly backup data to a secure location–read more about backing up your data. 
  • Ignore, delete, and report–if you receive a suspicious message via social media, email, or text message do not engage. A typical rule is that if it sounds too good to be true, it usually is. Ignore the message and do not respond, delete from your inbox, and wherever possible, report to your mail provider or social media platform.  

National Cyber Security Centre 

Established in 2016, the National Cyber Security Centre (NCSC) has provided tools, guidance, and frameworks to help individuals and businesses safeguard their data online. 

Below are a list of tools and support guides to help you protect your data and understand the action to take if you have fallen victim to an online scam. 

  • Phishing–this is typically a suspicious message via email or social media. 
  • Infected devices–suspected virus or malware making your device behave strangely. 
  • Data breaches–this could be within your business, or your data shared with another company. 
  • Hacked account–if you lose access or notice strange behaviour on your account. 

NCSC also provides the following toolkits for individuals and businesses. 

For lots more useful information on working and playing a cyber world visit National Cyber Security Centre 

Regional and local cyber support 

If you would like to explore further resources, please use the links below to find the relevant information in your region. 

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