NFRC Charitable Trust Privacy Policy

NFRC Charitable Trust Privacy Policy

This Privacy Policy explains how we use the information we collect about you, how you can limit the use of that information, and the procedures that the NFRC Charitable Trust has in place for your privacy.

Who is the data controller?

The NFRC Charitable Trust is the data controller.

The NFRC Charitable Trust is a registered charity (no. 268474) and the charitable trust of the NFRC (National Federation of Roofing Contractors), the non-profit trade association that represents the UK's roofing industry. The NFRC’s Privacy Policy at details how information about members is processed.

Address: 31 Worship Street, London, EC2A 2DY | Telephone number: 020 7638 7663

What information do we collect?

When you use the NFRC Charitable Trust’s services and visit the website, we may need to collect your personal information. We will not collect personal information beyond what is necessary but are legally required to hold some types of information to achieve our objectives.

During the grant application process, the NFRC Charitable Trust will ask for your explicit consent to hold your personal information, so that we may assess, in the strictest confidence, your eligibility for financial assistance. This information includes contact data, information relating to your (or your deceased family member’s) employment, and any sensitive information that you may voluntarily provide, as part of your description of your circumstances.

Sensitive data might include your racial or ethnic origin, marital status or sexual orientation. Should you provide any additional sensitive data voluntarily, you acknowledge that you give us consent to hold it. Sensitive data is only stored when we have received your express authority to do so and we are unable to process a grant application which would require us to store sensitive data unless you sign the necessary consent form.

Information may also be supplied about you from your (or your deceased family member’s) employer, or connected agents, for the purposes of verification of eligibility as a beneficiary.

How is your information used?

We may use your information to:

  • Assess and process a grant application
  • Make a grant payment
  • Send you information relevant to your grant

You may withdraw your consent at any time during the application process. Once your application has been assessed, your data will be held for six years, for accounting and assessment purposes.

Who will the information be shared with?

The NFRC Charitable Trust will only share information with the trustees, their agents and your (or your deceased family member’s) employer in order to assess a grant application, with your consent. We will not exchange information with any other organisation or individual unless we have a legal obligation to do so.

Data security and integrity

We take all reasonable measures to ensure that the personal information we hold is accurate and we take appropriate measures to safeguard it from unauthorised access or improper use. The information will be stored in a secure, password protected file or locked folder. Only users authorised by the NFRC Charitable Trust will have access to this data.

Electronic data and paper records will be held for six years and then destroyed. The consent forms agreeing to the storing of your personal information and any records required to be stored for longer to meet statutory requirements.

Right to restrict your data

You may request that we cease processing the personal information we hold about you. If you make such a request, the NFRC Charitable Trust shall retain only the amount of personal information concerning you (if any) that is necessary to ensure that the personal information in question is not processed further.

Right to access your data

You have the right to access your personal data and supplementary information. If you want to access the information that we hold about you, please contact us at 31 Worship Street, London, EC2A 2DY.

IP Addresses and Log Files

The NFRC Charitable Trust may collect IP addresses of visitors to the Site to help diagnose problems with our servers and for system administration. We shall only use these addresses for technical and tracking purposes unless otherwise required by the law. We capture industry standard information contained in the server log file, such as browser type, pages visited, entry and exit points and visit duration solely for the purposes of analysis. Information contained in log files is intended for internal use only and will only be disclosed to our third-party service provider.


Cookies are small text files that can be used by web sites to make a user's experience more efficient. The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others, we need your permission to do so. The website does use some non-essential cookies.

We do not use cookies to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. Without the knowledge we gain from the systems that use these cookies, we would not be able to provide the service we do. This website uses different types of cookies.

We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the Site. It counts the number of visitors and tells us things about their behaviour overall – such as the typical length of stay on the Site or the average number of pages viewed by a user. The information generated by the cookie about your use of our Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google undertakes not to associate your IP address with any other data held by Google. For further information please see Google Analytics’ Privacy Policy.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for ‘' to find our cookies and the Google Analytics cookie if you wish to delete them. More information about cookies, including how to block them or delete them, can be found at